[1]
Gaffar, I., Hajar, E.S. and Aisha, N. 2026. Maximizing After Sales Service and Service Recovery to Increase Customer Satisfaction : Literature Review of Industrial Control System customers in Indonesia. Ilomata International Journal of Management. 7, 1 (Jan. 2026), 277-295. DOI:https://doi.org/10.61194/ijjm.v7i1.1944.