PANE, Aulia Ramadani; NASUTION, Yenni Samri Juliati; NURWANI. Influence of Service Quality, Water Tariffs, and Technological Innovation on PDAM Tirtanadi Customer Satisfaction. Ilomata International Journal of Management, [S. l.], v. 5, n. 3, p. 964–980, 2024. DOI: 10.61194/ijjm.v5i3.1222. Disponível em: https://www.ilomata.org/index.php/ijjm/article/view/1222. Acesso em: 11 feb. 2026.