Yulihapsari, I. U., R. Indrawan, J. Simarmata, and M. Zainal. “Analysis of Customer Loyalty Influenced by E-Service Quality and Promotion through Consumer Satisfaction As Mediation Variable”. Ilomata International Journal of Management, Vol. 6, no. 3, June 2025, pp. 1173-88, doi:10.61194/ijjm.v6i3.1579.