Main Article Content

Abstract

Spiritual marketing is an alternative approach in marketing science that emphasizes the importance of religious values, culture and organizational spirituality in shaping the relationship between companies and consumers. This study aims to review related literature and develop a conceptual model of spiritual marketing that integrates three main dimensions: religious values as the source of ethical norms, local culture as the symbolic framework, and spiritual values in the organization as the operational foundation. Using the Stimulus-Organism-Response (S-O-R) framework, the study maps how these three elements act as a stimulus that shapes consumers' perceptions and emotional attachments, which in turn drive meaningful purchase decisions. This conceptual approach offers a theoretical contribution in expanding the scope of value-based marketing, as well as providing practical guidance for organizations looking to build authentic and sustainable brand loyalty. The study also recommends further research directions based on quantitative and qualitative approaches to test the validity of the proposed model in various social and cultural contexts.

Keywords

Spiritual Marketing Religiosity Local Culture Organizational Spirituality S-O-R Model Customer Loyalty

Article Details

How to Cite
Baidlowi, R. (2026). A Review of the Spiritual Marketing Model in the Context of Religion, Culture, and Organization. Ilomata International Journal of Social Science, 7(1), 410-421. https://doi.org/10.61194/ijss.v7i1.1880

References

  1. Abdullah, S. A. C., & Sahad, M. N. (2016). Integrated marketing communication: a spiritual and an ethical Islamic perspective. International Journal of Islamic Marketing and Branding, 1(4), 305–320.
  2. Alserhan, B. A. (2010). On Islamic branding: brands as good deeds. Journal of Islamic Marketing, 1(2), 101–106.
  3. Alzalook, M. H., Lubis, A., & Mansor, F. (2023). التسويق الإسلامي منهج أخلاق متكامل: Islamic Marketing: An Integrated and Ethical Approach. Al-Muqaddimah: Online Journal of Islamic History and Civilization, 11(2), 15–25.
  4. Ashmos, D. P., & Duchon, D. (2000). Spirituality at work: A conceptualization and measure. Journal of Management Inquiry, 9(2), 134–145.
  5. Cardona, R. A. (2015). La presencia de la mercadotecnia en las organizaciones religiosas en la actualidad. Revista Compás Empresarial, 6(17), 33–36.
  6. Darojatun, R., & Busro, B. (2024). Commodification of Religion in Marketing Communication for Sharia-Compliant Properties. Communicatus: Jurnal Ilmu Komunikasi, 8(1), 39–62.
  7. Delener, N. (1994). Religious contrasts in consumer decision behaviour patterns: theirdimensions and marketing implications. European Journal of Marketing, 28(5), 36–53.
  8. Dwihantoro, P., & Vianto, A. N. (2022a). Spiritual marketing sebagai strategi pemasaran destinasi wisata religi. Borobudur Communication Review, 2(2), 91–99.
  9. Dwihantoro, P., & Vianto, A. N. (2022b). Spiritual marketing sebagai strategi pemasaran destinasi wisata religi. Borobudur Communication Review, 2(2), 91–99.
  10. Fahamsyah, M. H. (2020). Spiritual Marketing Gontor dalam Mempertahankan Positioning. TSAQAFAH, 16(1), 147–162.
  11. Fry, L. W. (2003). Toward a theory of spiritual leadership. The Leadership Quarterly, 14(6), 693–727.
  12. Hamdan, U., Azzulala, B. N., Nasifah, N., & Kamiluddin, K. (2022). Urgensi Spiritual Marketing dan Marketing Syariah dalam Dunia Bisnis. IQTISHADIA Jurnal Ekonomi & Perbankan Syariah, 9(1), 27–37.
  13. Harun, M. F., Fadly, F., Abdullah, N. N. N., & Albakry, N. S. (2023). The effects of religiosity in ads toward brand image. Jurnal Komunikasi: Malaysian Journal of Communication, 39(2), 119–135.
  14. Hofstede, G. (2011). Dimensionalizing cultures: The Hofstede model in context. Online Readings in Psychology and Culture, 2(1), 8.
  15. Husemann, K. C., & Eckhardt, G. M. (2019). Consumer spirituality. In Journal of Marketing Management (Vol. 35, Numbers 5–6, pp. 391–406). Taylor & Francis.
  16. Ioanid, A., Mihai, P., & Militaru, G. (2014). INTEGRATING COUNTRY-SPECIFIC CULTURE IN THE BRANDING STRATEGY FOR BUILDING GLOBAL SUCCESS. SEA: Practical Application of Science, 2(3).
  17. Istiqomah, N. H., Nisa, I. S., & Husniyah, L. (2024). Pemasaran Islami: Mengoptimalkan Potensi Pasar Dengan Prinsip Keadilan Dan Etika Ekonomi Islam. Al-Musthofa: Journal of Sharia Economics, 7(1), 1–12.
  18. Jain, S. (2020). Analysing Consumer Purchase Behaviour towards the Spiritual Products. (51), 1–9.
  19. Kale, S. H. (2004). CRM failure and the seven deadly sins. Marketing Management, 13(5), 42–46.
  20. Kisieliauskas, J., & Milerytė, M. (2022). Religion and cult elements integration in marketing activities guide. Organizacijø Vadyba: Sisteminiai Tyrimai, (88), 101–120.
  21. Mathur, S. (2023). Religion, culture, ethnicity and consumption. In Religion and Consumer Behaviour (pp. 94–109). Routledge.
  22. Mehrabian, A., & Russell, J. A. (1974). A verbal measure of information rate for studies in environmental psychology. Environment and Behavior, 6(2), 233.
  23. Poulain, M., Badot, O., & Camus, S. (2013). La spiritualité dans l’expérience de magasinage. RIMHE: Revue Interdisciplinaire Management, Homme & Entreprise, 82(4), 40–56.
  24. Rachwal-Mueller, A., & Fedotova, I. (2024). The impact of cultural factors on consumer behavior: a holistic model for adaptive marketing approaches. Економіка Транспортного Комплексу, (44), 165–184.
  25. Rinallo, D., Scott, L. M., & Maclaran, P. (2013). Consumption and spirituality (Vol. 16). Routledge.
  26. Salas-Canales, H. J. (2021). Marketing basado en la fe: Conexión entre religión y negocios. ACADEMO Revista de Investigación En Ciencias Sociales y Humanidades, 8(1), 101–108.
  27. Sheth, J. N., Sethia, N. K., & Srinivas, S. (2011). Mindful consumption: A customer-centric approach to sustainability. Journal of the Academy of Marketing Science, 39, 21–39.
  28. Triatmo, A. W., Nugroho, A., Supandi, S., & Yuliar, A. (2023). Spiritual Marketing in Increasing Sales Turnover of Micro, Small, and Medium Enterprises in Indonesia. Global Review of Islamic Economics and Business, 10(2), 59–69.
  29. Ustaahmetoğlu, E. (2020). The influence of different advertisement messages and levels of religiosity on attitude and purchase intention. International Journal of Islamic and Middle Eastern Finance and Management, 13(2), 339–356.
  30. Usunier, J. C., & Lee, J. A. (2009). Marketing Across cultures, –Pearson education Limited.
  31. Utama, W. S. (2016). Incorporating Spirituality and Market: Islamic Sharia Business and Religious Life in Post-New Order Indonesia. Masyarakat: Jurnal Sosiologi, 20(2), 1.
  32. Wijaya, S. (2019). Indonesian food culture mapping: a starter contribution to promote Indonesian culinary tourism. Journal of Ethnic Foods, 6(1), 1–10.
  33. Zohar, D., Marshall, I., & Marshall, I. N. (2000). SQ: Connecting with our spiritual intelligence. Bloomsbury Publishing USA.