Main Article Content

Abstract

This study aims to describe several relevant services that need to be supported by stakeholders to support the inclusion of people with disabilities in higher education in Indonesia. The method used in this research is a descriptive qualitative method. Using the secondary data obtained from news, journals, published articles, and government survey results, which were reviewed based on the conditions of several campuses in Indonesia, with a minority of disabled students. The results of the study indicate that the implementation of disability inclusion in Indonesian universities still faces significant challenges, particularly in terms of infrastructure, human resource readiness, and policy implementation. Some universities have begun efforts through the establishment of disability service units, training to provide disability services, and the provision of accessible facilities. The campuses in question which has implemented the policy that are leaning more into disability-friendly practices, has proved to be more inclusive within the universities civitas in Indonesia. However, service indicators that serve as benchmarks for inclusivity have not yet been consistently applied. The findings of this research reveal that disability inclusion in Indonesian higher education institutions has not been implemented systematically. Although some institutions have made initial efforts to adopt an inclusive approach, there are no standardized evaluation indicators to assess the achievements and quality of services provided. The absence of these standards results in inclusion policies and practices being implemented without a consistent direction.

Keywords

Inclusivity Social Equity Stakeholder Involvement

Article Details

How to Cite
Wilmantara, G., & Alim, B. N. (2026). Stakeholder Involvement in Inclusive Campus Services for Students with Disabilities in Indonesia. Ilomata International Journal of Social Science, 7(1), 251-263. https://doi.org/10.61194/ijss.v7i1.1997

References

  1. Asmiati, N., Abadi, R. F., & Mulia, D. (2023). Analisis terhadap Aksesibilitas Lingkungan Fisik untuk Mahasiwa Disabilitas di Universitas Sultan Ageng Tirtayasa. Jurnal Pendidikan Kebutuhan Khusus, 7(2), 103–107.
  2. Aulia, N. N., Ummah, U. S., & Samawi, A. (2019). Urgensi Unit Layanan Disabilitas di Perguruan Tinggi Negeri Inklusif. Jurnal Ortopedagogia, 5(2), 68–73.
  3. Chagnon-Lessard, T., Gosselin, L., Barnabé, S., Bello-Ochende, T., Fendt, S., Goers, S., Da Silva, L. C. P., Schweiger, B., Simmons, R., & Vandersickel, A. (2021). Smart campuses: extensive review of the last decade of research and current challenges. Ieee Access, 9, 124200–124234.
  4. Chariro, N., & Pribadi, F. (2024). Rasionalitas Mahasiswa Disabilitas Tuna Daksa Universitas Negeri Surabaya Memilih Melanjutkan Pendidikan Tinggi. Paradigma, 13(1), 121–130.
  5. Creed, C., Al-Kalbani, M., Theil, A., Sarcar, S., & Williams, I. (2024). Inclusive augmented and virtual reality: A research agenda. International Journal of Human–Computer Interaction, 40(20), 6200–6219.
  6. Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.
  7. Dabi, G. K., & Golga, D. N. (2024). Availability, awareness, and utilization of assistive technologies among students with visual impairment: The case of Haramaya University, Ethiopia. British Journal of Visual Impairment, 42(1), 177–192.
  8. Hardwick, J., & Whittington-Walsh, F. (2023). Accessible Admissions: Fostering Equitable, Accessible, and Inclusive Admissions through Disability Justice. British Columbia Council on Admissions and Transfer.
  9. Hikmah, T. L., Yusuf, M., & Sianturi, R. S. (2021). Kriteria Pengembagan Kampus Ramah Disabilitas di Universitas Airlangga. Jurnal Teknik ITS, 9(2), C147–C153.
  10. Isnawati, D., Zakaria, R. A., & Pratomo, L. C. (2025). Barriers to Inclusion: Exploring the Root Causes of Inclusive Education Challenges in Indonesia. Jurnal UNIK: Pendidikan Luar Biasa, 10(1), 57–66.
  11. Karan, A., Hussain, S., Ishida, M., Varughese, S., Soji, F., Grills, N., Dhariyal, T., Baurai, U., Bonyhady, B., & Mahal, A. (2023). The Unmet Needs of People with Disability in India: Prevalence, Costs and Opportunities for Government Investments. Costs and Opportunities for Government Investments (June 19, 2023).
  12. Kisanga, S. E., & Kisanga, D. H. (2022). The role of assistive technology devices in fostering the participation and learning of students with visual impairment in higher education institutions in Tanzania. Disability and Rehabilitation: Assistive Technology, 17(7), 791–800.
  13. Lawrence Neuman, W. (2014). Lawrence Neuman, W. (2014). Social research methods: Qualitative and quantitative approaches.
  14. Lindsay, S., Phonepraseuth, J., & Leo, S. (2025). Experiences and factors affecting poverty among families raising a child with a disability: a scoping review. Disability and Rehabilitation, 47(15), 3822–3840.
  15. Liritantri, W., Handoyo, A. D., Bazukarno, K. P., & Arnita, L. K. (2021). Evaluasi Terhadap Penerapan Desain Aksesibilitas Untuk Disabilitas Fisik di Fakultas Industri Kreatif Universitas Telkom. Arsitektura: Jurnal Ilmiah Arsitektur Dan Lingkungan Binaan, 19(2), 263–274.
  16. Liu, J. (2021). Bridging digital divide amidst educational change for socially inclusive learning during the COVID-19 pandemic. Sage Open, 11(4), 21582440211060810.
  17. López Gómez, C., Farieta-Barrera, A., & Sarmiento, M. P. (2025). Evaluation of policies for disability and social inclusion in Colombian higher education. International Journal of Educational Research Open, 9, 100454. https://doi.org/https://doi.org/10.1016/j.ijedro.2025.100454
  18. Martiningsih, D. (2023). E-Pub Sebagai Teknologi Pendukung Pembelajaran Bagi Penyandang Disabilitas Netra. Optimalisasi Pemanfaatan Teknologi Pembelajaran, 31.
  19. Masadhe, A. R., Sjamsuddin, S., & Amin, F. (2021). Manajemen Pelayanan Kampus Inklusif (Studi pada Pusat Studi dan Layanan Disabilitas Universitas Brawijaya). Jurnal Ilmiah Administrasi Publik, 7(1), 95–101.
  20. McNicholl, A., Casey, H., Desmond, D., & Gallagher, P. (2021). The impact of assistive technology use for students with disabilities in higher education: a systematic review. Disability and Rehabilitation: Assistive Technology, 16(2), 130–143.
  21. Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook. 3rd.
  22. Morwane, R. E., Dada, S., & Bornman, J. (2021). Barriers to and facilitators of employment of persons with disabilities in low-and middle-income countries: A scoping review. African Journal of Disability, 10, 833.
  23. Nieminen, J. H., Moriña, A., & Biagiotti, G. (2024). Assessment as a matter of inclusion: A meta-ethnographic review of the assessment experiences of students with disabilities in higher education. Educational Research Review, 42, 100582. https://doi.org/https://doi.org/10.1016/j.edurev.2023.100582
  24. Nurlailiya, I., & Khasna, S. (2024). Hak Pendidikan sebagai Hak Asasi: Studi tentang Pemenuhan Hak Mahasiswa Disabilitas di Pekalongan. Manabia: Journal of Constitutional Law, 4(02), 175–200.
  25. Pinilla-Roncancio, M., & Alkire, S. (2021). How poor are people with disabilities? Evidence based on the global multidimensional poverty index. Journal of Disability Policy Studies, 31(4), 206–216.
  26. Puspitosari, W. A., Satria, F. E., & Surwati, A. (2022). Tantangan Mewujudkan Kampus Inklusi di Pendidikan Tinggi dalam Telaah Literatur. Jurnal Moral Kemasyarakatan, 7(1), 55–67.
  27. Rahajeng, U. W., Hendriani, W., & Paramita, P. P. (2024). Navigating higher education challenges: A review of strategies among students with disabilities in Indonesia. Disabilities, 4(3), 678–695.
  28. Riyadi, E. (2021). Pelaksanaan pemenuhan hak atas aksesibilitas pendidikan tinggi bagi penyandang disabilitas di Yogyakarta. Jurnal Hukum Ius Quia Iustum, 28(1), 71–93.
  29. Salmi, J., & D’Addio, A. (2021). Policies for achieving inclusion in higher education. Policy Reviews in Higher Education, 5(1), 47–72.
  30. Satria, A., Az-Zahra, H. M., & Afirianto, T. (2025). Identifikasi Permasalahan Pembelajaran Terkait Aksesibilitas Learning Management System BRONE (Brawijaya Online Learning) Berdasarkan WCAG (Web Content Accessibility Guidelines) pada Mahasiswa Disabilitas Netra. Jurnal Pengembangan Teknologi Informasi Dan Ilmu Komputer, 9(5).
  31. Seale, J., Colwell, C., Coughlan, T., Heiman, T., Kaspi-Tsahor, D., & Olenik-Shemesh, D. (2021). ‘Dreaming in colour’: disabled higher education students’ perspectives on improving design practices that would enable them to benefit from their use of technologies. Education and Information Technologies, 26(2), 1687–1719.
  32. Sholehah, T., & Susilo, A. B. (2024). Perlindungan Hukum Bagi Mahasiswa Penyandang Disabilitas Sebagai Salah Satu Bentuk Fasilitas dan Aksesibilitas Di Kabupaten Semarang. ADIL Indonesia Journal, 5(1), 63–70.
  33. Shpigelman, C.-N., Mor, S., Sachs, D., & Schreuer, N. (2022). Supporting the development of students with disabilities in higher education: Access, stigma, identity, and power. Studies in Higher Education, 47(9), 1776–1791.
  34. Shutaleva, A., Martyushev, N., Nikonova, Z., Savchenko, I., Kukartsev, V., Tynchenko, V., & Tynchenko, Y. (2023). Sustainability of inclusive education in schools and higher education: Teachers and students with special educational needs. Sustainability, 15(4), 3011.
  35. Sulaeman, M., & Trustisari, H. (2024). Aksesbilitas Disabilitas Untuk Mewujudkan Pendidikan Yang Inklusif Di Lingkungan Pendidikan Tinggi. Jurnal Ilmiah Nusantara, 1(5), 65–72.
  36. Wandalia, N., & Dahlawi, D. (2022). Kebijakan Pemenuhan Aksesibilitas Bagi Penyandang Disabilitas Di Universitas Syiah Kuala Menuju Kampus Ramah Difabel. Jurnal Ilmiah Mahasiswa Fakultas Ilmu Sosial & Ilmu Politik, 7(1).
  37. Wertans, E., & Burch, L. (2022). ‘It’s Backdoor Accessibility’: Disabled Students’ Navigation of University Campus. Journal of Disability Studies in Education, 3(1), 57–78. https://doi.org/https://doi.org/10.1163/25888803-bja10013
  38. Wondemu, M. Y., Joranger, P., Hermansen, Å., & Brekke, I. (2022). Impact of child disability on parental employment and labour income: a quasi-experimental study of parents of children with disabilities in Norway. BMC Public Health, 22(1), 1813.
  39. Yunitasari, D., Lasmawan, I. W., & Ardana, I. M. (2025). Breaking Barriers: Advancing Inclusive Education Through Early Identification of Learning Challenges. Nazhruna: Jurnal Pendidikan Islam, 8(1), 139–153.
  40. Yusuf, M., Andayani, T. R., Supratiwi, M., Nugraha, R. A., & Anggarani, F. K. (2024). Analisis Swot Sebagai Strategi Penguatan Institusi Menuju Rintisan Pusat Unggulan Iptek Pada Pusat Studi Difabilitas Universitas Sebelas Maret. SPEED Journal: Journal of Special Education, 7(2), 127–140.