Main Article Content
Telecommuting is used to work far from the central office to achieve performance but now the term is shifting. Work from home is now hard to do since workers also have to take care of their families. Job routines are still demanding and at the same time, taking care of family and handling domestic affairs tasks can not be neglected since safety comes first to protect the family from the virus. Job demands shift in this COVID 19 pandemic as many domestic and office problems occur while people work from home. This review paper elaborates the important soft skills for telecommuting who work from home in this pandemic. The review was conducted from 1986 until the latest one in 2020. This review results in some soft skills that have evidenced their presence for telecommuters. The existence of soft skills are demanding and undoubtedly plays important role in helping telecommuters complete their job.
This work is licensed under a Creative Commons Attribution 4.0 International License.
- Allen, T., Golden, T., & Shockley, K. (2015). How effective is telecommuting? Assessing the status of our scientific findings. Psychol Sci Public Interest, 16((2).
- Chater, N. (2020). Facing up to the uncertainties of COVID-19. Retrieved from Nature Human Behavior: https://doi.org/10.1038/s41562-020-0865-2
- Coombs, C. (2020). Will COVID-19 be the tipping point for the Intelligent Automation of work? A review of the debate and implications for research. International Journal of Information Management 55.
- D.M Cable, and T.A. Judge. (1996). “Person-organization fit, job choice decisions, and organizational entry”. Organizational Behaviour and Human Decision Processes, 294–311.
- Davidson, R. (2020). The transformative potential of disruptions: A viewpoint. International Journal of Information Management.
- Feldman, E., & Mazmanian, M (2020). Why time signals still matter when working remotely. MIT Sloan Management Review. Retrieved from https://sloanreview.mit.edu: https://sloanreview.mit.edu/article/whytime-signals-still-matter-when-working-remotely/.
- Fosslien, L., & West Duffy, M (2020). How to combat zoom fatigue. Harvard Business Review. Retrieved from https://hbr.org: https://hbr.org/2020/04/how-to-combat-zoom-fatigue.
- Gajendran, R., and Harrison, D.A. (2007). The Good, the Bad, and the Unknown About Telecommuting: Meta-Analysis of Psychological Mediators and Individual Consequences. Journal of Applied Psychology.
- Giurge, L. M., & Bohns, V. K. (2020). 3 tips to avoid WFH burnout. Harvard Business Review. Retrieved from https://hbr.org: https://hbr.org/2020/04/3-tips-to-avoid-wfh-burnout
- Gorlick, A. (2020). The productivity pitfalls of working from home in the age of COVID-19. Retrieved from https://news.stanford.edu: https://news.stanford.edu/2020/03/30/productivitypitfalls-working-home-age-covid-19/
- Hall, D.T. (1989). Telecommuting and the management of work-home boundaries. In: Paper Prepared for the Annual Review of Communications and Society. Boston: Aspen Institute and the Institute for Information Studies.
- ILO. (2020). COVID-19 causes devastating losses in working hours and employment. Retrieved from www.ilo.org: http://www.ilo.org/global/about-the-ilo/newsroom/news/ WCMS_740893/lang–en/index.htm.
- Kawashima T, Nomura S, Tanoue Y, Yoneoka D, Eguchi A, Shi S, Miyata H. (2020). The relationship between fever rate and telework implementation as a social distancing measure against the COVID-19 pandemic in Japan. Public Health.
- Klaus, P. (2010). Communication breakdown. California Job Journal, 1-9.
- McLean, R. (2020). These companies plan to make working from home the new normal. As in forever. CNN Business. Retrieved from https://www.cnn.com: https://www.cnn.com/2020/05/22/tech/work-from-home-companies/index.html
- Morikawa, M. (2020). COVID-19, teleworking, and productivity. Retrieved from VoxEU.org: https://voxeu.org/article/covid-19-teleworking-and-productivity
- Nilles, J.M. (1973). Telecommunications-Transportation Tradeoff: Options for Tomorrow. New York, United States: John Wiley & Sons.
- O. A. Benjamin, and B. S. Samson (2011). “Effect of perceived inequality and perceived job insecurity on fraudulent intent of bank employees in Nigeria”. Europe’s Journal of Psychology, 7(1), 99-111.
- Parsons, T. L. (2008). Definition: Soft skills. Retrieved from http://searchcio.techtarget.com: http://searchcio.techtarget.com/http://searchcio.techtarget.com/
- Martin. R.D. (2020). Leveraging telecommuting pharmacists in the posteCOVID-19 world. Journal of the American Pharmacists Association .
- Richter, A. (2020). Locked-down digital work. International Journal of Information Management .
- Robles, M. (2012). “Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace”. Business and Professional Communication Quarterly, 75(4), 453-465,.
- Routley, N. (2020). 6 charts that show what employers and employees really think about remote working. World Economic Forum. Retrieved from https://www.weforum.org: https://www.weforum.org/ agenda/2020/06/coronavirus-covid19-remote-working-office-employees-employers
- Salomon, I. (1986). Telecommunications and travel relationships: a review. Boston : Transp. Res.
- Shakir, R. (2009). “Soft skills at the Malaysian institutes of higher learning”. Asia Pacific Educ. Rev, 309–315.
- Thomas, Z. (2020). Coronavirus: Will Covid-19 speed up the use of robots to replace human workers? Retrieved from https://www.bbc.co.uk: https://www.bbc.co.uk/news/technology-52340651
- Toniolo-Barrios, M., Pitt. L. (2020). Business Horizon. Mindfulness and the challenges of working from home in times of crisis. Retrieved from https://doi.org/10.1016/j.bushor.2020.09.004: https://doi.org/10.1016/j.bushor.2020.09.004
- Wilton, R.D., Paez, A., Scott, D.M (2011). Why do you care what other people think? A qualitative investigation of social influence and telecommuting. Transp. Res.
- Y. Chang, C.-R. Chien and L.-F. Shen. (2020). Telecommuting during the coronavirus pandemic: Future time orientation as a mediator between proactive coping and perceived work productivity in two cultural samples,Personality and Individual Differences. Retrieved from https://doi.org/10.1016/j.paid.2020.110508