Achmad, Fadly, Dwi Putranto Riau, and Tora Akadira. “The Influence of Service Standards and Work Culture on Customer Satisfaction through Employee Performance : (Case Study on Public Services Recognition of Information Security Consulting Institutions and Certification Institutions at BSSN)”. Ilomata International Journal of Social Science 6, no. 2 (April 20, 2025): 669-688. Accessed April 25, 2025. https://www.ilomata.org/index.php/ijss/article/view/1701.