Main Article Content

Abstract

Problems that occur in the effectiveness of work planning in controlling street vendors are still not maximal performance, when viewed from the factors of Effectiveness of Consequences and Impact of Outputs in achieving objectives, the level of success in achieving predetermined targets and clarity of achievement of goals. This is supported by the data obtained by the Civil Service Police Unit (Satpol PP) of Pancoran Sub-district, which have varied work planning effectiveness criteria from 2018 to 2019, from street vendors’ orderliness to realizing street vendors, which are still far from different from the target of curbing. And from 2018 to 2019 the level of effectiveness can be included in the criteria for being quite effective. This research method is a descriptive study with a qualitative approach. Qualitative descriptive research aims to describe and describe events and phenomena that occur in the field and present data in a systematic, factual, and accurate manner regarding the facts that occur in the field. Data collection was done by using observation, interview and documentation techniques. Researchers used source triangulation to check the validity of the research data. Data analysis in this study uses three components consisting of data reduction, data presentation, and conclusion. The results of the study are known (1) The effectiveness of work planning of the Civil Service Police Unit (Satpol PP) at Pancoran Sub-district in street vendors’ orderliness in improving the work performance that has been implemented in the dimensions of Effectiveness of Reach Effects, Impact of Outputs in achieving objectives, the level of success in achieving predetermined targets and clarity of achieving goals. (2) Obstacles in implementing the effectiveness of Street Vendors/PKL work planning who do not understand the regulations, there is no relocation place for street vendors and street vendors who consider public facilities a strategic business place for trading. (3) The solution for the socialization of street vendors about policy regulations is carried out by means of humane communication and new relocation sites.

Keywords

Quality of Public Services Public Services

Article Details

References

  1. Ahmad & dkk. (2010). Reformasi Pelayanan Publik. Malang: Averroes Press.
  2. Ariel Sharon Sumenge. 2013. Analisis Efektifitas Dan Efisiensi Pelaksanaan Anggaran Belanja Badan Perencanaan Pembangunan Daerah (Bappeda) Minahasa Selatan. (Vol 1, No 3, 2013).
  3. Atik & Ratminto. (2012). Manajemen Pelayanan. Yogyakarta: Pustaka.
  4. Azwar, Azrul. (2010). Pengantar Administrasi Kesehatan. Jakarta: Binarupa.
  5. Bonni Edwandar dan Zaili Rusli Sd. (2017). Efektivitas Kinerja Satuan Polisi Pamong Praja Dalam Penertiban Pedagang Kaki Lima (Studi Kasus Pasar Kodim Kota Pekanbaru). (Journal Mahasiswa Ilmu sosial dan Politik, Umiversitas Riau, 2017).
  6. Burhan Bungin. (2012). Analisa Data Penelitian Kualitatif. Jakarta : Rajawali. Pers
  7. David Krech, Richard S. Crutchfield, dan Egerton L. Ballachey. (1962). Individual in Society: A Textbook of Social Psychology.
  8. Djamal, M. (2015). Paradigma Penelitian Kualitatif . Yogyakarta: Mitra
  9. Djamal, M. (2015). Paradigma Penelitian Kualitatif. Yogyakarta:
  10. Mitra Pustaka.
  11. Gunadi. 2005. Akuntansi Pajak. Jakarta: PT. Gramedia Widiasarana
  12. Guba, E.G & Lincoln Y.S, (1981). Effektif Evaluation. Improving The Usefulness Of. Evaluations Result Through Responsive And Naturalistic. Approaches.
  13. Gunawan Adisaputro. (2010). Manajemen Pemasaran Analisis Untuk. Perancangan Strategi Pemasaran. Yogyakarta: UPP STIM YKPN.
  14. Harsuko. (2011). Mendongkrak Motivasi dan Kinerja: Pendekatan Pemberdayaan SDM. UB Press: Malang.
  15. Hasibuan, Malayu S.P. (2016). Manajemen Sumber Daya Manusia. Edisi. Revisi. Jakarta: Penerbit PT Bumi Aksara.
  16. Mangkunegara. (2011). Manajemen Sumber Daya Perusahaan. PT . Remaja. Rosdakarya. Bandung
  17. Moeheriono. (2012). Pengukuran Kinerja Berbasis Kompetensi. Jakarta: Raja.
  18. Muhammad Sandy. (2015). “Karakteristik Pekerjaan dan Kinerja Dosen. Luar Biasa UIN Sunan Gunung Djati Bandung: Komitmen Organisasi.
  19. Makmur. (2011). Efektivitas Kebijakan Kelembagaan Pengawasan. Bandung: Refika Aditama.
  20. Mardiasmo. (2012). Perpajakan. Yogyakarta: CV. Andi Offset.
  21. McGee, T.G and Y.M. Yeung. (2014). Hawkers in Southeast Asian Cities, Planning for the Bazaar Economy, Internasional Development Research Centre, Ottawa, Canada.
  22. Muasaroh, Latifatul. (2010). Aspek – Aspek Efektivitas. Yogyakarta: Literatur Buku.
  23. M. Nafarin. (2016). Penganggaran Perusahaan. Jakarta: Salemba Empat.
  24. Muslihin. (2013). Gaya Belajar dan Macam – macamnya. www.referensimakalah.com/2013- 02/pengertian-gaya-belajar.html. ( diakses 21 Maret).
  25. Peraturan Gubernur Provinsi Daerah Khusus Ibukota Jakarta Nomor 285 Tahun 2016 tentang Rencana Kerja Organisasi dan Tata Kerja Satuan Polisi Pamong Praja.
  26. Peraturan Gubernur No. 10 Tahun 2015 Provinsi DKI Jakarta tentang Pedagang Kaki Lima yang selanjutnya disingkat PKL adalah pelaku usaha yang melakukan usaha perdagangan dengan menggunakan sarana usaha bergerak maupun tidak .bergerak, menggunakan.
  27. Peraturan Daerah DKI Jakarta. No. 8 Tahun 2007 tentang Ketertiban Umum Wilayah Provinsi DKI Jakarta.
  28. Resi Yudhaningsih. (2011). Peningkatan Efektivitas Kerja Melalui Komitmen, Perubahan dan Budaya Organisasi. (Jurnal Pengembangan Humaniora Vol. 11 No. 1, 2011).
  29. Robbins, Stephen P & Coulter Mary. (2012). Management. New Jersey : Pearson.
  30. Ratminto dan Winarsih. (2012). Manajemen Pelayanan. Yogyakarta : Pustaka Pelajar
  31. Said Elbana. (2009). Determinants of strategic planning effectiveness: extension of earlier work. (Journal of Strategy and management, ISSN: 1755-425x, 2009).
  32. Sondang P. (2015). Manajemen Sumber Daya Manusia. Jakarta: PT Bumi. Aksara.
  33. Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung : Alfabeta
  34. Sugiyono. (2013). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung : Alfabeta.
  35. Sumarsono.(2010) Manajemen Keuangan Pemerintahan. Yogyakarta : Graha Ilmu.
  36. Sutopo. (2011). Metodologi Penelitian Kualitatif. Surakarta: UNS.
  37. Thomas J. Chermack, Wendy Bodwell and Maggie Click. 2010. Two Strategies for Leveraging Teams toward Organizational Effectiveness: Scenario Planning and Organizational Ambidexterity. (Volume: 12 issue: 1, page(s): 137-156 AIssue published: 2010).
  38. Tomatala. (2010). Menjadi Pemimpin Efektif, Jakarta: PT Pustaka Binaman Pressindo.
  39. Wirawan (2009). Evaluasi Kinerja Sumber Daya Manusia : Teori Aplikasi dan. Penelitian. Jakarta: Salemba Empat.